I regularly speak with the media and at a wide range of conferences and events on issues related to retailing, marketing and customer loyalty. A few of my recent talks are listed below.

Melbourne Australia  February 2019.

The Effect of Affect. Monash Business School's Biennial Research Camp.

Hasselt, Belguim  December 2018.

Brand Warmth. Colloquium on Design Branding and Marketing.


Hong Kong  April 2018.

The Behavioural Science of Branding. University of Alberta Alumni Association.

Lille, France  January 2018.

Digital Marketing. Université de Lille.

Toronto, Ontario  February 2017.

The Emotional Consumer Mind. Advertising and Marketing Week.


Banff, Alberta  May 2016.

Marketing Measurement Matters. CFO Executive Leadership Program.


Prague, Czech Republic  February 2016.

The Retail Value Proposition. Retail Summit.

Global News